Graduated in Business Management at FACAMP, Top 10 University in Brazil
Living in China since 2009, acquiring cultural and work experience
4 years experience in Multinational Company
7 years experience with customer service
Mar 07, 2016
What is a Smart Device?
A smart device is an electronic device, generally connected to other devices or networks via different protocols such as Bluetooth, NFC, WiFi, 3G, etc., that can operate to some extent interactively and autonomously.
There are more and more smart devices launching into the market each week with advanced features and many gaining traction in various segments. Some examples of those products are technologies such as: Smart watches, smart phones, smart clothes, smart medical devices, smart security systems, smart security labor equipment, smart home appliances, electric scooters, etc
Why should importers be careful when buying those products?
Clearly we can notice a fast growing industry and at the same time points out the need for care and precaution when buying those products. The rush from manufacturers and suppliers to catch the fever and the hot market, may lead to quality problems during the manufacturing process, as some of them still don’t have an internal QC procedure established for those products and some devices don’t have specific norms or standards for being very new.
What Special points should be considered when importing smart devices?
- It is essential that the buyer request a sample of the product from the manufacturer, and that function and assembly checks are performed before placing the order
- The buyer should require from the supplier necessary warranty, testing reports and certifications
- Monitor the manufacturing process to guarantee the usage of original parts during the assembly, proper functioning of the device and correct specifications as according to the order is highly recommended
What we recommend?
Having a specialist electronics technician, a professional who is in touch with these types of products daily and who is being constantly exposed to the variety and variations of such devices would be the best option to help guarantee the safety and quality of your goods, thus ensuring yours and your customers satisfaction and reputation.
Be precautious. Be smarter than your smart device.